Do you have to make English phone calls at work? Do you dread picking up the phone not knowing who will be on the line?

I specialise in training in telephone skills to help you cope with speakers from different countries. You will also learn how to get information, deal with misunderstandings and reach conclusions. A special feature of my courses is training you to communicate confidently in conference calls.

If you work in the Rhein-Main area of Germany, give me a call - in German or in English!

May I introduce myself? I am a native speaker of English who was born in the UK. I have lived in Germany for over 20 years and am a professional Business English trainer. My focus is English for the business environment in which I have personal working experience.

I train groups of all levels in various banks and companies in and around Frankfurt. My long years of language learning (German, French, basic Spanish and Italian) give me a very good understanding of why people have problems learning certain aspects of English and I find this knowledge helps enormously when teaching grammar and lexical skills.

Through continually updating my business knowledge and teaching skills, I find that I am in a very good position to teach business English in a way which makes it interesting, informative and genuinely helpful.

Whether course participants want to learn English social skills or tough grammar rules, I find that I am very able to help and encourage them to achieve the level of English they require.

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